COVID-19 Community Resource Guide: How to Access Free Food, Health Care & Other Services in San Diego County
Whether you’ve lost your job, had your hours cut, or are facing other challenges due to COVID-19, there are resources available to help you get through the coming weeks.
Below, we have compiled a list of resources for accessing food, financial, housing, and health benefits.
Information is quickly changing, often within hours, but this list accurately reflects resources available at the time of publication. We will continue to update this list as necessary to reflect the latest information available.
How to Access Meals and Ingredients
As of now, food banks and pantries are under a lot of pressure to provide food to those who need it, while taking extra precautions to limit any spread of the virus by using gloves and practicing social distancing. If you are healthy, and not a member of a vulnerable population, you may be able to volunteer, and/or donate. ANYONE who is in need can pick up from the food banks. Special meal programs are also available for children and the elderly.
If you are over 65, live in San Diego, and need basic necessities, please fill out this form, or call us at (619) 800-3252, and they will get them to you as best as they can!
There have over 200 distribution sites throughout the county, and are taking extra precautions for COVID-19. Visit their website for locations, or you can also call the Food Bank’s toll free number: 1-866-350-FOOD (3663).
Click here for food distribution sites. Anyone is welcome to pick-up what they need. They are also implementing drive-thru and drop-and-go models.
Schools in San Diego are currently closed, and many are providing breakfast and/or lunch in a grab-and-go takeaway format.
Eligibility: Meals are available for children, between the ages of 2-18. You do not need an ID, verification, or registration to pick up meals. Children must be present in order to receive the meals, and you can show up at any school listed, regardless if your child is a student there. Click here for an updated list from the County Office of Education on which schools are providing meals.
Mama’s Kitchen has a pantry and offers delivered meals to those diagnosed with a critical illness, and dependents under 17 years of age. In order to qualify, you must have a medical provider (MD, NP, PA, RD, RN or LCSW) fill out a referral form, which is followed by an intake call before they can begin delivery. Click here for more information. Their pantry is also available to those who are HIV positive and whose income does not exceed $1700 a month. A referral is not needed, but you must provide proof of your medical status, finances, and that you are a San Diego resident. The pantry is open from 10 a.m. to 4 p.m. Monday through Friday. Click here for more information.
JFS has modified their Corner Market and Hand Up Food Pantry into a drive-thru service where the community can access pre-bagged pantry staples and fresh produce on weekdays from 11:00am to 1:00pm.
JFS are still currently operating their Foodmobile, which delivers discounted meals to those over the age of 60, and/or to those with disabilities. You must call (858) 637-3210 to apply, or apply online. They also offer other programs, such as transportation, case management, patient advocacy, refugee resettlement, migrant family shelter, safe parking program, immigration services and much more.
METL has created a free meal program for any restaurant and hospitality workers who are currently unemployed due to recent restaurant layoffs and shutdowns. Apply here.
It’s All About The Kids (IAATK)
The Feed The Kids Food Pantry is still operating as normal. However, they are only able to serve existing registered families at this time.
For those over 60 years of age, and/or their caretakers, as well as disabled veterans of any age who need discounted meals delivered. They also accept EBT/SNAP. Please apply here.
Discounted meals that are delivered to seniors, 60 years of age or older, who live in either Alpine, Campo, Jacumba, Boulevard, or Potrero. For additional information, please call 619-445-6200 ext. 500.
Delivers discounted meals to homebound seniors, five days a week. Call 2-1-1, or visit their website for additional food distribution sites or call your regional office to apply:
North Central Region
North Inland Region
North Coastal Region
You can apply online in just 10 minutes, and typically receive benefits within a month if you qualify. Benefits include $192 a month per household member on one EBT card. If you already have an EBT card, please note that grocery stores and restaurants that are open will continue to accept it as a form of payment. Click here for Farmers Markets that accept EBT cards.
3-day Expedited Service offered to:
Those who have an income less than $150, or less than $100 on hand
Those who have a combined monthly income and money on hand that are less than their household’s combined monthly rent and utilities
Migrant or seasonal farm workers who have less than $100 right now
WIC is a nutrition assistance program that provides benefits for healthy foods, nutrition education to parents, caregivers, as well as breastfeeding support, and referrals to community resources. They offer various food packages, which you receive a check for to purchase specific foods with. You may qualify if you’re low-income, and either pregnant, breastfeeding a baby under the age of one, had a baby in the last six months, have a child under the age of 5, or experienced pregnancy loss, or termination. You can call 1-800-500-6411, or apply online. Click here for Farmers Markets that accept WIC checks.
How to Get Relief From Bills
For those who need access to the internet for work, school, or in general, Comcast Internet Essentials is now available with the first two months free for qualified households. AT&T also has a low-cost internet package for qualifying households. In addition, many providers are announcing that they are waiving late fees, and/or won’t disconnect customers not paying bills on time.
FACT is offering free transportation services to various groups. Typically, their ride services are for a (reasonable) fare, however, as part of the COVID-19 response they are offering FREE rides to Seniors, persons with disabilities, students, veterans and other residents who need assistance.
To sign up, please call FACT at 888-924-3228 between 8am and 3pm, Monday through Friday, to request free transportation anywhere in San Diego County. This service is in place through 4/15.
SDG&E has suspended disconnections for nonpayment until further notice and is waiving late payment fees for business customers whose finances were affected due to COVID-19. They do not charge residential customers late fees.
Financial Assistance Programs: SDG&E has a few different financial assistance programs in place, that you may qualify for. They offer a California Alternate Rates for Energy (CARE) program that offers a 30% or more monthly bill discount for those who participate in certain public assistance programs or meet the income requirement. If you do not qualify for CARE, you may qualify for Family Electric Rate Assistance (FERA) that provides an 18% monthly bill discount. It is only open to households of three, or more that meet the income requirement. Lastly, if you have a qualifying medical condition, or need special medical equipment at your home, you can apply for their Medical Baseline Allowance Program and receive a monthly bill discount.
Governor Newsom announced mortgage relief for those affected by COVID-19. Most banks in California agreed to a 90-day grace period on mortgage payments. In addition, late payments will not be reported to credit agencies. There is no income requirement, however, property owners will have to prove that they were affected by the pandemic
Financial institutions will not initiate evictions or foreclosures for at least 60 days.
Mortgage and Rent (including HUD) and Utilities Payments
Governor Newsom has issued an executive order to allow local governments to protect renters and homeowners during the COVID-19 pandemic. This includes temporarily not issuing evictions, foreclosures, and utility shutoffs. This would not relieve tenants from having to pay rent at a future date. San Diego has yet to make a decision on this issue.
As of March 18th, Trump ordered HUD Housing to suspend evictions and foreclosures through April.
Currently, there are no nationwide resources to assist with these payments.
State and Federal taxes have both been extended three months, to June 15th. Fill out Form 4868 if you need an extension request, by April 15th.
Click here to view a directory of San Diego rental and housing agencies that can help you at this time.
Free Temporary Lodging
Free hotel lodging is available for Positive COVID-19 patients. Please call 858-715-2350 from 7am to 7pm, 7 days a week.
How to Access Financial Help in Case of Laid-Offs, Closures, or Quarantine
Sick or Quarantined - Disability Insurance (DI) Claim
If you have been diagnosed with COVID-19 by a medical professional, you are eligible to file a DI claim.
The one-week unpaid waiting period has been waived. If eligible, DI will provide you with short-term financial benefits, approximately 60-70% of your wages each week. Generally, the process takes about three weeks to complete and provide payment.
Caregivers - Paid Family Leave (PFL) Claim
If you are unable to work due to caring for someone ill, or someone who has been diagnosed by a medical professional with COVID-19, you are able to file a PFL claim.
PFL provides eight weeks of benefit payments to eligible workers who have a full or partial loss of wages due to their need to take time off from work to take care of a seriously ill family member, or bond with their newborn child. Benefits amount to approximately 60-70% of your wages each week. Generally, the process takes about three weeks to complete and provide payment.
School Closures - Unemployment Insurance (UI) Benefits
If your children’s school is closed, and you have to miss work due to caring for them, then you might be eligible for UI Benefit.
To be considered, you must have no other care options, and must be unable to continue working your normal hours remotely.
Reduced Work Hours - Unemployment Insurance (UI) Benefits
Those who have had their hours reduced, or who have lost their job due to COVID-19 closures, may be eligible for UI.
UI provides partial wage replacements, as long as you are able, available and ready to work during your unemployment each week. Eligible individuals can receive benefits that range from $40-$450 each week. The one-week unpaid waiting period has been waived, and it generally takes three weeks for claims to be processed.
Family and Medical Leave Act (FMLA)
Employees on FMLA leave are entitled to the continuation of group health insurance coverage under the same terms as existed before they took FMLA leave.
Click here to access FMLA forms.
Self-Employed - Disability Insurance Elective Coverage (DIEC) Program and PFL
To be eligible for DIEC or PFL as someone self-employed, you must have incurred injury, pregnancy, or illness (whether or not it is work-related). To qualify, either you, or an employer had to make contributions in the past 5 to 18 months. In addition, you must meet all of their other requirements. If you qualify, you may be able to receive up to 39 weeks of payments for your own disability. PFL provides up to 8 weeks of benefits when taking care of a seriously ill family member, or bonding with a new child. DIEC minimum weekly benefit amount is $50 and the maximum weekly benefit amount is $1,300.
If you would like an application, you can download or order it through the Online Forms and Publications page, or call 1-916-554-7104.
Help for Employers and Small Business Owners
Moving Your Business Online/Out of Brick & Mortar
Square Online Store is offering technology and resources for getting paid for curbside pickup and delivery. They released the option for curbside pickup, and later this week a local delivery feature will be available for all businesses so that you can quickly adapt to this changing environment. Square is also waiving curbside pickup and delivery fees for the next three months. Square Online Store already offers online orders for in-store pickup with no monthly fee. They’re also offering a resource hub with information and advice for businesses to navigate this new environment, which covers how to offer local delivery, set up and promote electronic gift cards, utilize free marketing campaigns, turn off signature requirements for in-person purchases, and more.
SBA’s Economic Injury Disaster Loans offer up to $2 million in assistance to small businesses. These loans have been set up to provide economic support to small businesses to help them overcome the temporary loss of revenue they are experiencing.
For additional information, please contact the SBA disaster assistance customer service center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail email@example.com. You can also apply here.
If there has been a reduction in production, services or other conditions at your business that may lead to mandatory layoffs, employers can apply for the Work Sharing Program which helps employees whose hours and wages have been reduced receive UI benefits, keep their current job, and avoid financial hardships. This helps employers minimize or eliminate a need for layoffs, keep trained employees and quickly prepare for when business conditions improve, and avoid the cost of recruiting, hiring and training new employees. Employers must meet all of the qualifications in order to apply.
Apply for a Work Sharing plan by completing and mailing the Work Sharing (WS) Unemployment Insurance Plan Application (DE 8686) (PDF). If you need additional information on the Work Sharing Program, contact the EDD Special Claims Office at 916-464-3343.
Rapid Response program provides teams that will discuss your needs, and help avoid potential layoffs, and provide immediate on-site services to assist employees facing job losses.
For more information, refer to the Rapid Response Services for Businesses Fact Sheet (DE 87144RRB) (PDF) and contact your local American Job Center (there are currently five in San Diego) to get started.
Employer Tax Assistance
Employers experiencing financial hardship as a result of COVID-19 may request a 60-day extension from the EDD to file their state payroll reports and/or deposit state payroll taxes without penalty or interest. Employers must send a written request for extensions within 60 days from the original delinquent date for the payment or return.
For questions, employers may call the EDD Taxpayer Assistance Center, at 1-888-745-3886.
Support from the Edible Community
The Edible San Diego community is dedicated to supporting small businesses, farms, coffee shops, and restaurants that we love. It's up to us to help. Let us know how we can best #LoveLocal, even without leaving the house, through the purchase of gift cards, delivery, online orders, and more. Please submit a listing here and we will add you to our resouce guide as soon as possible.
San Diego Sustainable Living Institute List of local/regional farms that are open.
Add listings by going to the bottom of the page and filling in form.
Eating and Drinking in San Diego Facebook Map
A FaceBook map of San Diego food businesses that are open and current limitations. To add a listing, go on FaceBook, ask to join Eating and Drinking in San Diego, then you’ll be able to access the map and add to it.
Free Small Business Guides from the San Diego and Imperial Small Business Development Center (SBDC)
A resource partner of the SBA and California Go-Biz that provides small business owners free guidance through your recovery process, including applying for disaster recovery loans. All services will temporarily be offered online. Please contact them here.
The PR team at KCDR is offering pro-bono crisis communications support to all small business nonprofits. Fill out this form to get started.
The South County SCEDC has announced they are offering $5K loans at 0% interest rate to restaurants in the south county that have been affected by the COVID-19 pandemic. They are anticipating 50 loans will be provided for a total of $250,000 in economic relief. Please apply here.
Facebook plans to offer $100M ad credits and cash loans for up to 30,000 eligible small businesses in over 30 countries. Please visit their page for updated information.
A coalition of philanthropy, government and business partners has joined together to create the San Diego COVID-19 Community Response Fund to rapidly deploy flexible resources to community-based organizations at the frontlines of the coronavirus outbreak in San Diego County.
Grant funding will focus on three critical areas: food security, rental and utility assistance, and income replacement or gap funding. The Fund expects to move an initial round of grants within the next few weeks (dated 3/19/2020) with funds released on a rolling basis as fundraising continues through outbreak and recovery phases of the crisis, making it possible to move resources quickly and adapt to evolving needs.
If you are an organization and would like to receive funding, email: firstname.lastname@example.org. To donate, go here.
Federal Disaster Loans for Businesses, Private Nonprofits, Homeowners, and Renters
Apply for a loan for economic reasons resulting in reduction or loss in business. In a nutshell, borrow up to $2 million at a special rate of 3.75% for terms up to 30 years. Most of California’s counties have been designated “disaster area.” Even if you currently have a federally-backed loan or LOC product, you ARE able to apply for this special loan, only for this special COVID-19 disaster relief program. More Disaster Loan Assistance here.
Financial Help for those in the Hospitality Industry
They are offering $500 relief grants for hospitality workers who lost their jobs or hours due to the COVID-19 outbreak. Apply Here.
For bartenders, or spouses, or children of bartenders. Note, you do not have to be a USBG member to apply. Apply Here.
This fund is providing free, cash assistance to restaurant workers, delivery drivers, and other service indrustry workers who's income has been been affected by the outbreak. Apply Here.
CORE is offering grants that support to children of employees in the food and beverage industry. Apply here.
They are currently offering financial assistance to restaurant industry workers who have been affected by COVID-19. Click here to apply.
The JBF has created a fund to provided micro-grants to independent food and beverage buinesses in need. Please add your name to their contact list if you are interested in applying.
How to Access Healthcare
Health Insurance and Medical Expenses
For those who do not have medical insurance, please visit Covered California to explore options, and to see if you qualify. If you are experiencing COVID-19 symptoms, please contact your health provider, or a nearby health center. At this time, there are centers that are testing for free.
To stay up to date with COVID-19 in San Diego, please visit the county’s website, here.
Telecare at Scripps
For Scripps Health patients, a hotline has been set up: 888-261-8431 (staffed 7 am – 9 pm).
A pandemic can place a strain on mental and emotional health. The CDC has created a resource page on Stress and Coping that you can find here. This includes helpful information for individuals, parents, responders, and children.
For those who need to talk to someone, here are various hotlines that are available:
County of San Diego Behavioral Health Services: Call 888-724-7240
California Youth Crisis Line: Call 800-843-5200
Teen Line: Call 800-852-8336 / Text TEEN to 839863
Trans Lifeline: Call 877-565-8860
National Suicide Prevention Lifeline: Call 800-273-8255 / For Spanish Call 800-628-9454
TREVOR Lifeline (LGBT youth): Call 866-488-7386 / Text TREVOR to 202-304-1200
Sexual Assault and Abuse Hotlines
Center for Community Solutions Sexual Assault and Relationship Violence: Call 888-385-4657
National Domestic Violence Hotline: Call 1-800-799-7233 / Text LOVEIS to 22522
Childhelp USA National Child Abuse Hotline: Call 800-422-445
County of San Diego Child Abuse Hotline: Call 800-344-6000
Love Is Respect's National Teen Dating Abuse: Call 866-331-9474 / Text LOVEIS to 22522
National Sexual Assault Hotline: Call 800-656-4673
Additional community resources are available by calling 2-1-1 or by going to the 2-1-1 website. Alternatively, you can text ‘cosdcovid19’ to 468311 to receive county updates and inquire about help.